Your personal data is completely safe and secure at sport 5. We are committed to protecting the privacy of users in Bangladesh. Find out here what data we collect, why we collect it, and how it is stored and used.
Our platform operates in compliance with the applicable data protection regulations of Bangladesh.
We collect various types of information when you register and use the sport 5 platform, which is necessary to improve our services and keep your account secure. All collected data is used only for its stated purpose and is never sold to third parties under any circumstances. Each category is explained in detail below.
During registration, we collect your full name, mobile number, email address, and date of birth. This information is essential for age verification and account identity confirmation. We only allow users aged 18 or above to register, and all submitted details are verified accordingly.
The device model, operating system version, IP address, and browser type of the device or browser you use to access the platform are collected automatically. This information is used for security monitoring, fraud prevention, and improving platform performance. When accessing from a mobile device, the type of network connection may also be recorded.
When processing BDT transactions via bKash, Nagad, Rocket, or bank transfer, the necessary financial details are collected to complete the payment. However, full payment card numbers and mobile banking PINs are never stored. Only transaction reference numbers and amounts are recorded, and these are used solely for account verification and support purposes.
Behavioral data is collected, including which game or sports categories you use most, how long your sessions last, and which features you interact with most often. This information helps improve the user experience and display relevant content. All such data is analyzed without being linked to any personally identifiable information.
Sport 5 uses collected data only for legitimate, clearly defined purposes. We are fully transparent about every use of your information and are committed to keeping you informed at all times. Your consent will be sought before your data is used for any purpose not listed here.
If the purpose for using your data changes, we will notify you by email or through the platform and, where required, seek your consent again.
Your information is used to verify your identity, maintain login security, and send account-related communications. This is essential for age verification and responsible gaming.
Payment information is required to process BDT deposits and withdrawals and to maintain records of financial activity. It also helps us detect fraud and resolve any transaction disputes.
Your account and usage data is needed to resolve issues, handle complaints, and process feedback. Our support team uses this information to provide fast and effective assistance.
Aggregated behavioral data is analyzed to improve platform features, add new games and sports options, and better understand user needs. This analysis is always conducted using privacy-friendly methods.
The sport 5 platform uses Cookies and similar tracking technologies to keep your browsing experience smooth and personalized. Cookies are small data files stored on your device that help the platform recognize you on return visits. We use three types of Cookies — essential, functional, and analytical.
These Cookies are essential for maintaining your login session, managing security tokens, and keeping core platform functions running. The platform cannot operate properly without them, and they cannot be disabled.
These Cookies remember your language preference, display settings, and personalized experience. They are optional and can be disabled through your browser settings, though doing so may limit certain features.
These Cookies help us understand which parts of the platform are used most and where users encounter difficulties. All collected data is analyzed anonymously and is never linked to any personal identity.
You can delete or disable Cookies at any time through your browser settings. Keep in mind that disabling essential Cookies may affect core features such as login and payment functionality.
Sport 5 follows industry-standard security practices to keep your personal data safe. All data is transmitted via SSL/TLS encryption and remains encrypted when stored on our servers. Our security team conducts regular system checks and addresses any vulnerabilities promptly.
Your account password is stored in hashed format — meaning not even our staff can see it. If any unusual login attempts are detected, an automated alert is triggered and you are notified immediately.
Your data is retained for as long as your account remains active. If you request account closure, certain information may be retained for a defined period due to legal obligations, but will be deactivated during that time.
All Data Transfers Are Fully Encrypted
24/7 Automated Monitoring Active
Encrypted Database Storage
Passwords Are Never Stored in Plain Text
Sport 5 never sells your personal data to advertisers or unauthorized third parties. Limited information may be shared with trusted partners solely to deliver our services, and only the minimum necessary data is shared in each case. The specific circumstances in which data may be shared are clearly outlined below.
Only transaction-related data is shared with bKash, Nagad, or banking partners to process BDT transactions. These partners follow their own strict privacy policies and may not use the data they receive for any other purpose. Every partner we work with must meet our data protection standards before they can operate with us.
Where required by applicable Bangladeshi law or a lawful order from a regulatory authority, relevant information may be disclosed. In such cases, we always endeavor to notify you in advance, unless prohibited by law from doing so. Only the specific information requested in the order will be provided.
Your data is never sold or rented to advertisers, data brokers, or unrelated third parties. It is not used for marketing purposes without your consent, and is never shared for profiling or targeted advertising.
Technology partners that support platform operations — such as server hosting or security service providers — may have access to limited technical data. They operate under strict confidentiality agreements and have no right to access personal information.
Sport 5 believes every user should have full control over their own data. Your rights are outlined in detail below.
You can request at any time to find out what data we hold about you. Within 30 business days of receiving your request, we will send a full summary of your collected data to your registered email. This service is completely free of charge and can be requested multiple times per year.
If your account holds any incorrect or outdated information, you can request a correction at any time. Some details can be updated directly from your account settings, while others can be amended quickly by contacting the support team. Keeping your information accurate helps ensure your account stays secure.
You may request account closure and deletion of your personal data at any time. While certain information may be retained for a specified period due to legal obligations, it is deactivated and not used for any purpose. The deletion process is completed within 30 days of receiving your request.
Sport 5 may update this Privacy Policy from time to time. Changes may arise due to business developments, new technologies, or legal requirements. We will notify you of any significant updates via your registered email and through platform notifications before the changes take effect.
The date of the most recent update will be clearly displayed at the top of the policy so you can easily tell when changes were made. Continued use of the platform after any update constitutes acceptance of the revised policy. If you do not agree to the updated policy, the option to close your account remains available at any time.
We recommend visiting this page regularly to stay informed about any changes. Our commitment to protecting your privacy remains unchanged.
If you have any questions about our Privacy Policy, or wish to request access to, correction of, or deletion of your data, please get in touch. Our dedicated privacy team is always ready to help.
Email Address
Support@sport5.app
Response Time
Responses are provided within 24 to 48 business hours
Your data is fully protected at sport 5. Join Bangladesh's leading sports and gaming platform and enjoy complete peace of mind.